QUESTIONS AND RESPONSES
Question: I have a client where one of the school committee members takes up more air time during board meetings than all of the other board members combined. I have ideas about how to address this. Should I recommend them to the chair? -- Coach in Massachusetts
TESBC: Initially of your own volition, no. The real question here is whether the board chair is prepared to actually be the board chair. This is a perfect example of a situation where school boards need to build the muscle of managing their meetings. Too often instead of taking action, board members will ignore an issue to avoid conflict or will wait in hopes someone else will handle it. None of that leads to either professional or effective behavior. What you most want is for one of them to identify this as a professional concern (causing meetings to take so long that staff can’t reasonably get enough rest to be productive the following day) or an effectiveness concern (causing the board to spend less than 50% of its time on student outcomes). Here are a few ideas in that direction.
Start by asking yourself a different question. What is the dominating member communicating? Disruption is either a "please" or a "thank you." A "please" means the member is trying to be heard on something they believe is being ignored. A "thank you" means they have already checked out and are performing for an audience. The chair needs to know which one it is before they can respond effectively.
When a coach has ideas about how to manage a dominating board member and they bring those ideas to the chair, the chair nods, agrees, and does nothing. The result is that the coach has done their job and nothing changes. The chair was not ready to lead the room, and the coach's ideas did not make them ready. Instead, work with the chair on their capacity to lead the room, not on specific scripts for managing one member. The chair's job is to maintain the professionalism and effectiveness of the board's meetings. That means calling on members, limiting or redirecting off-topic comments back to the agenda item, and tabling items that need more information. This is not authoritarian. It is a respectful use of the board's limited time.
The chair holds explicit authority to manage the conversation. The question is whether they are willing to use it. If the chair is not willing to redirect the dominating member, the problem is not about the dominating member. It is about the chair. In these moments, explicit roleplaying with the chair immediately prior to board meetings might help bolster their willingness to step into their role.
Remind that chair that a parallel process is at work here. The room tends to escalate or de-escalate in step with how the chair and other members handle it. An arguing or grandstanding member teaches the audience that the board is not in control. A chair who redirects firmly and fairly teaches the audience that the board is focused on its work.
If the behavior is measurably harming the board’s ability to be professional (get work done) or effective (focus on student outcomes) and the issue has continued and no one has mentioned it or taken action to address it, it may require a board member other than the chair to step up. To help nudge that forward, start with having the full board complete a time use evaluation.
The ideal scenario is where school boards learn to identify and address their own challenges, not wait on the coach to offer solutions. Your job as a coach — as distinct from the job of a consultant — is to guide them toward identification and action, not to do either for them.
Question: My client's superintendent refuses to participate in monitoring conversations and instead has their staff do them even after both the board publicly and I privately have tried to clarify the board's expectations. What should I do? -- Coaches in Minnesota & California
TESBC: Two clarifications. First, “refuses” is a strong word, so I’d start by checking to ensure it’s accurate. Multiple forms of communication, in person and in writing, are worth pursuing to validate the situation. Second, as governance coaches, our client is the governing team — the board and the superintendent — so don’t lose sight of the reality that the superintendent is also your client. But if the situation is as you describe, it’s not uncommon. Unfortunately, many superintendents are uncomfortable discussing student outcome data and instructional improvement strategy. But the board conducting monitoring conversations with the superintendent is a non-negotiable aspect of the job, so simply ignoring this situation isn’t an option for an effective school board.
Goal monitoring is designed as a conversation between the board and the superintendent. Not a briefing. Not a staff handoff. A conversation. The superintendent is the one who can adjust strategy, reallocate resources, and change what happens next. Staff cannot do that. They can present data, but they cannot answer for what the superintendent will do about it. When the superintendent sends staff, the board is not having the monitoring conversation. It is receiving information without accountability. There are a few things boards can try.
First, the board chair and the superintendent need to have (another) 1-on-1 where this is the only topic on the agenda. If necessary, bring the vice chair. Ideally, don’t bring the coach (but it’s a great idea for the coach to do a prep session with the chair in advance).
Next, make sure that the board is asking strategic questions, not technical or tactical questions. Superintendents should be treated like the chief strategist, but not the chief tactician or technician. It’s likely a red flag if the superintendent knows every tactical and technical detail. Often boards begin asking technical and tactical questions during monitoring which requires the superintendent to defer to their staff technicians and tacticians.
Those first two steps aside, the board can modify its delegation policy to stipulate that the superintendent presents monitoring reports in person.
The board can table any monitoring report presented by staff until the superintendent is present.
The board can vote not to accept the monitoring reports which, since monitoring is a formative assessment of the superintendent and annual superintendent evaluation should largely just be an amalgam of the monthly evaluation, creates a strong incentive for the superintendent to step up.
The choice belongs to the board. The coach's job is to name the options clearly and let the board choose. The coach cannot make the board act. The coach can only make sure the board understands what is at stake.
A superintendent who will not sit in conversation with the board about student outcomes is a superintendent who is not fully accountable for those outcomes. The board that accepts this arrangement has surrendered its ability to govern. Students benefit when the board insists on the structure it needs to do its job. That structure starts with the superintendent being accountable for having public conversations with the board about student outcomes.
Question: My client wants to do their first school board school to start pre-boarding aspiring school board candidates. What do I need to do to set them up for success? -- Coach in Georgia
TESBC: It sounds like you already know the basics — focus on student outcomes rather than everything else — so here are some more advanced implementation steps.
Avoid the temptation to include operational topics (info about transportation, food service, bonds, facilities, etc) and statutory topics (open meeting laws, sunshine laws, conflict of interest laws, etc). All of that is important but can be done later. The single most important information to convey is about being student outcomes focused. The more candidates focus on what students should know and be able to do during their campaigns, the more likely they are to focus on those things once they are in office.
The best case scenario is for school board members (who aren’t up for election) to lead the training. But it’s common that they don’t always feel ready. Our job is to get them ready. We often take an I do/we do/you do approach so that they’ve seen what effectiveness looks like in advance and have had a chance to get in some reps.
It’s often beneficial to include community partners in the organizing of and communicating about the training. Reaching out to education leaders, neighborhood leaders, faith leaders, business leaders, other electeds, candidate forum organizers, and more — whichever grasstops influences make sense in your context — often serves to bolster both the credibility and turnout for these events.
This needs to be normalized asap. It should be on the board’s governance calendar every year for the full length of the governance calendar (ideally five years out if it includes the monitoring calendar as well).
Create a list of recommended readings that are available in one location online that all participants can access.
Accessibility is important. Key resources to consider providing include transportation support (often in the form of vouchers for buses or rideshares), food service (anything from continental breakfast to light snacks to full meals), language services (translation of materials and interpretation of the workshop), and childcare.
Create a list of non-obvious questions about effective school boards that are answered at your training. Provide those questions and examples of strong responses to organizers of candidate forums to help them upgrade the rigor and focus of their forums.
INTERESTING READS & LISTENS
Great piece on effective goal monitoring
Insights about individual board member contribution
Good reminders to brush up on:
BOARD MEETING ANALYSIS
A subscriber asked us to watch the August meeting of a school board in Illinois. Here are the highlights from the regular board meeting:
Total Minutes: 257
Minutes Focused on Student Outcomes: 0 (0%)
Key Topics: School Transition Resolution, Network Chiefs Recognition, FY27 Budget Update on Rescinded Layoffs, Teacher Staffing and Vacancy Rate Report, Youth Voter Empowerment Law
What Coach Celebrates:
Sixty of the board's sixty-four agenda segments ran seven minutes or less, showing the board does not habitually get stuck in extended debate on routine matters.
The board devoted time to public speakers on budget, special education, charter funding, and student data privacy, keeping the community's door genuinely open.
What Coach Recommends:
Adopt Student Outcome Goals and place a monitoring block on adopted goals as the first substantive item of every agenda, ahead of updates.
Cap or align recognition and appreciation, and consider eliminating individual member commentary.
Redirect the 53 minutes spent across eight separate arts items to the superintendent, and ask instead which adopted goal or guardrail the transition affects.
UPCOMING OPPORTUNITIES
Effective Member Participation
Ever have a board member who seems to be phoning it in? Maybe they attend regularly, maybe they don’t; maybe they prepare for the board meeting, maybe they don’t; maybe they don’t really serve on any ad hoc committees or attend any additional functions or do school visits? Whatever the case, your students aren’t getting the most bang for their buck out of this board member. It doesn’t have to remain that way. Join us for a conversation about strategies to try regarding how best to leverage the most beneficial skillsets of your entire board.
11am central on Friday, September 11, 2026
Did you miss last month's 30-minute free webinar? Email Greg for a make-up session on any of our growing list of topics, including governance policy, delegation policy, effective budgeting, superintendent evaluation, professional services management, strategic planning, consent agendas, and more.
BONUS MATERIALS
For paid subscribers, here are links to additional resources (to gain access to the links below, please consider subscribing):
Additional details about the analyzed meeting:
Board Meeting Video
Meeting Agenda
Strategic Plan
Time Use Analysis
Guidance documents related to this issue:
Effective Board Chairmanship
Effective Meeting Management
Effective Goal Monitoring
Effective Member Onboarding
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